Warranty claim

Let's make it right.

Fill this out and we'll reply within 24-48 hours with next steps. Have a photo of the damaged glass ready, we can't process a claim without one.

What the warranty covers

One year of coverage, one accidental break per set, and the fine print.

Submit your claim

Your Name (required)

First Name

Last Name

Address (required)

This is where we'll ship your replacement, so double-check it and don't forget your apartment number.

City (required)

State (required)

Zip (required)

Email (required)

Use the email you ordered with.

Order Number (required)

You'll find this in your order confirmation email. If you ordered through Amazon, use that order number instead.

What product? (required)

Heads up: flip your glass over and check the size on the bottom before you submit. We send one replacement based on what you tell us, so if it doesn't match what actually broke, we can't send another.

What color? (required)

What Type of Claim? (required)

Accidental

Seal Defect

Explain the problem (required)